Frequently Asked Questions
- Is it safe to enter my credit card details online?
- What are my in-store payment options?
- How do I pay for my order?
- What should I do if my credit card has been declined?
- Can I use my gift card and a credit card to pay for an order?
- What currency is used on this site?
Giftcards and E-giftcards
- What is a Spotlight Gift and eGift card?
- Can I get cash refund using my gift card?
- How do I check my Card balance and transaction history?
- How can I buy a Spotlight Gift Card?
- What happens if I lose my Gift Card?
- Can I return or cancel my Card?
AfterPay
- What is Afterpay?
- How does AfterPay work?
- Who can use Afterpay?
- How do I make repayments & when are my instalments due?
- Can I use Afterpay in-store?
- More questions about Afterpay?
ZipPay
- How do ZipPay refunds work?
- How does ZipPay work?
- How do ZipPay repayments work?
- How long does it take to apply?
- ZiPpay - Terms & Conditions*
- What do I require to apply for ZipPay?