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Spotlight Australia
Click and Collect
Frequently Asked Questions

Articles in this section

Click & Collect - Bonus $5 In-Store Voucher
What is Click & Collect?
How does Click & Collect work?
What if all the items I want aren’t available to Click & Collect at my chosen store?
I want to Click & Collect a bulky or oversize product, like a rug, curtain rod, or blind - is this possible?
Can I Click & Collect from any store?
How long will you hold my Click & Collect Order?
Do I need my ID when picking up my items?
Can someone else pick up my order for me?
Can I change or add to my order?

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If I Click & Collect balloons, will the balloons come inflated?

No. The balloons you purchase through Click & Collect will not be inflated. We do offer an Balloon Inflation Service at selected stores.

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Related articles

Click & Collect - Bonus $5 In-Store Voucher
What should I do if my desired product(s) appears unavailable at my local store?
How does Click & Collect work?
What happens if my order isn’t available when I arrive at the store?
How long will you hold my Click & Collect Order?

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