By applying to join the Spotlight VIP Club (VIP Club) you agree to be bound by these terms and conditions as amended from time to time (Terms) and are subject to any other conditions imposed by Spotlight Pty Ltd (Spotlight) from time to time. The latest Terms supersede and replace any and all previous terms and conditions in connection with the VIP Club. A copy of the current Terms may be viewed at www.spotlightstores.com.
Individuals can apply to join the VIP Club by completing an application form online, over the phone or in any Spotlight store. Spotlight may, in its absolute discretion, accept or refuse any application.
A successful applicant may only hold one VIP Club card (Card).
VIP Club member benefits are determined by Spotlight from time to time and may include discounts, vouchers, invitations to events, entry into promotions and other member- only offers, and are subject to availability and any specific terms and conditions applicable to those benefits.
New VIP Club members may become eligible for a welcome offer upon joining the VIP Club and providing a valid email address (Welcome Offer). Welcome Offers may be subject to minimum spend requirements, voucher expiry periods, product exclusions and other promotional conditions as specified in the relevant Welcome Offer.
New VIP Club members may become eligible for a birthday offer 30 days after registering, provided they have entered their date of birth into their online account (Birthday Offer). Birthday Offers may be subject to minimum spend requirements, voucher expiry periods, product exclusions and other promotional conditions as specified in the relevant Birthday Offer.
VIP Club members will only receive their Welcome Offer, Birthday Offer or other email-delivered promotional benefit if opted in to receive email communications from Spotlight.
VIP Club member benefits only apply to the named cardholder upon presentation of their Card or identification of their VIP Club membership and are non-negotiable, non-transferable, not redeemable for cash and may not be used in conjunction with other offers, unless otherwise specified by Spotlight. Certain benefits, vouchers and promotional offers may be subject to additional terms and conditions, including minimum spend requirements, expiry periods and redemption limitations.
VIP Club Cards are not debit, credit or charge cards and remain the property of Spotlight at all times. Cards must be returned to Spotlight immediately upon demand by Spotlight.
VIP Club Cards and benefits are valid until cancelled by Spotlight (in its absolute discretion) or until the cardholder notifies Spotlight that they wish to terminate their membership.
Promotional offers, vouchers and member benefits issued through the VIP Club may be delivered electronically to the email address registered to the member's account. VIP Club members are responsible for ensuring their contact details remain current and accurate. Spotlight is not responsible for benefits, vouchers or promotional offers that cannot be delivered due to incorrect, incomplete or outdated contact information.
Unless otherwise specified, vouchers and promotional offers issued through the VIP Club are limited to one per eligible member, are valid for the period stated in the applicable offer communication and may be subject to minimum spend requirements and product exclusions.
Spotlight may, in its absolute discretion, at any time, and without notice or reason, modify these Terms, cancel or suspend any Card/membership or the VIP Club generally.
Spotlight is not responsible for stolen, lost or fraudulently used VIP Cards. The VIP Club member must report a stolen or lost Card to a Spotlight store or our customer care centre immediately. The VIP Club member's existing Card will be cancelled and a new Card issued upon request. The customer care team may be contacted at https://help.spotlightstores.com/hc/en-au/requests/new.
Spotlight shall not be liable in any way if benefits or promotions are unavailable for any reason including as a result of a technical malfunction, operator fault, computer hardware or software errors.
If a technical malfunction, operator fault, computer hardware or software error results in a discount being overlooked or wrongly attributed, the cardholder may bring this to the attention of staff at the relevant Spotlight store within 24 hours of the time of the purchase. Spotlight staff will assist the VIP Club member to receive the appropriate discount.
To the fullest extent permitted by law, Spotlight is not liable to any VIP Club member for any injury or loss (including indirect or consequential loss) to person or property where that injury or loss was caused by the VIP Club member’s own actions. This exclusion applies to injury or loss incurred while participating in any activity of the VIP Club or Spotlight, or any activity in which VIP Club members are invited to participate.
Each VIP Club member indemnifies Spotlight against any loss or claim suffered or incurred by Spotlight arising from or in connection with a breach of these Terms by that VIP Club member; or that member’s use of their Card.
Spotlight holds and uses a VIP Club member's personal information in accordance with Spotlight's privacy policy, as amended from time to time (a current copy of which may be viewed at https://www.spotlightstores.com/en-au/privacy-policy).
If any clause of these Terms, or any part of any clause, is or becomes illegal, invalid or unenforceable, then that part shall be severed, and the remainder of the Terms shall continue in force. In these Terms, the words "include" and "including" and other similar words and expressions are to be construed without limitation. These Terms are governed by the laws in force in Victoria, Australia and the parties submit to the jurisdiction of the courts of Victoria, Au